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Loyalty Points Program Guide — Stifeldshop

Loyalty Points Program Guide — Stifeldshop

⚠️ Important Notice: Point allocation rates, conversion values, and minimum purchase thresholds are subject to periodic updates. Stifeldshop reserves the right to modify these conditions based on ongoing commercial campaigns. You can check the current rates updated in real-time straight from your user dashboard.

1. Earn points with your orders

  • Allocation by purchase: Every completed order on our online storefront generates a proportional amount of loyalty points.
  • Catalog coverage: Points apply to all our high-performance technical skating gear, including boots, blades, wheels, frames, and accessories.
  • Calculation exclusions: Shipping fees and applied taxes do not contribute to your points balance.
  • Prior identification: It is mandatory to complete the checkout process while being logged into your customer account to earn points.
  • Balance activation: Points will be successfully credited to your account as soon as the order is shipped and completed by our warehouse.

2. Points redemption and savings

  • Conversion into savings: Your accumulated points translate directly into a discount balance available for your subsequent purchases.
  • Dashboard management: You can review your total accrued balance and trigger the conversion by visiting the dedicated points section inside your profile.
  • Voucher generation: Upon requesting a redemption, the system will instantly issue a unique digital promotional code for you.
  • Cart application: Input the generated code into the coupon field during checkout to automatically apply the price reduction to your technical gear.

3. General program terms

  • Expiration policy: Earned points hold a determined time-limited validity starting from the original purchase date.
  • Personal use: Both accumulated points and generated promotional vouchers are strictly personal, confidential, and non-transferable between accounts.
  • Gear returns: In the event of a total or partial return of an item, the corresponding points balance generated from that product will be recalculated and deducted.
  • Usage restrictions: Loyalty vouchers may require a minimum shopping cart value and might not always be combinable with other active promotional campaigns, clearout items, or special offers.

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